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Privacy Policy

Last Updated: 01/11/2024

Thank you for using Fiqra Academy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Fiqra Academy ("Fiqra Academy," "we," or "us") collects, uses, and shares data about you. It also outlines your rights regarding your data and describes the choices you have concerning our data handling practices.

This Privacy Policy applies to any data collected when you visit or use our website, mobile applications, APIs, or related services (the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you disagree with this Privacy Policy, please refrain from using our Services.

Table of Contents

  1. Information We Collect
  2. How We Collect Data
  3. How We Use Your Data
  4. Who We Share Your Data With
  5. Security
  6. Your Rights
  7. Updates & Contact Information

1. Information We Collect

We gather various types of information, either directly from you or through automated means, to provide and improve our Services.

1.1 Information You Provide

  • Account Information: To create an account, we collect information like your email, name, and password.
  • Profile Information: You may add details to your profile, such as a photo, biography, or social media links.
  • Payment Information: For purchases, we collect data such as your name, billing address, and payment method. Sensitive card information is not stored by Fiqra Academy but managed by secure third-party providers.
  • Content and Course Information: We collect data about the courses you take or offer, including content submissions, completion records, and interactions with instructors and other students.

1.2 Information Collected Automatically

  • Usage Data: Information on how you use our Services, such as the courses viewed, pages visited, and time spent.
  • Device and System Information: Includes IP addresses, device type, operating system, browser, and geographic location (approximate).


2. How We Collect Data

We use tools like cookies, web beacons, and tracking technologies to collect data on user activity, preferences, and engagement.

2.1 Use of Cookies

Cookies are used to enhance your experience by remembering settings and tracking Service usage. You can manage cookie preferences in your browser settings.


3. How We Use Your Data

We use your data for various purposes, including:

  • Service Delivery: To provide and manage our Services, personalize content, and communicate with you.
  • Payment Processing: To process payments and manage transactions.
  • Customer Support: To respond to inquiries and provide assistance.
  • Promotions and Marketing: To inform you about new features, services, and promotional offers.
  • Analytics and Improvement: To analyze usage, identify trends, and improve our Services.
  • Security: To detect and prevent fraud or unauthorized use of our Services.


4. Who We Share Your Data With

We may share your data with:

  • Instructors and Other Users: Limited data, such as profile information and shared content, may be visible to other users or instructors.
  • Service Providers: Trusted third parties who assist in payment processing, data analysis, marketing, and customer service.
  • Legal Authorities: When required by law, or for security purposes, we may share data with authorities or regulatory bodies.
  • Business Partners: With affiliated companies for operational support, in line with applicable laws.


5. Security

We employ appropriate security measures to protect your personal data against unauthorized access or disclosure. However, no system is completely secure. Protect your password and notify us immediately if you suspect unauthorized access.


6. Your Rights

You have the right to:

  • Access and Update: Access and update your account information at any time.
  • Delete: Request deletion of your account and personal data, where applicable.
  • Opt-Out of Marketing: Unsubscribe from promotional communications by adjusting your account preferences or following the unsubscribe link in emails.


7. Updates & Contact Information

Fiqra Academy may update this Privacy Policy periodically. We will notify users of significant changes via email or in-product notifications.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

By using Fiqra Academy’s Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Fiqra Academy.

Your privacy matters

Cookies and similar technologies are used on our sites to personalize content and ads. You can find further details and change your personal settings below. By clicking OK, or by clicking any content on our sites, you agree to the use of these cookies and similar technologies.

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
  • These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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